Oak Street Associates is your full-service, growth oriented, strategic consulting partner that executes as an extension of your team. New customer acquisition, existing customer re-engagement, and operational workflow optimization has never been easier. Oak Street will help design and execute customized initiatives geared to your home service businesses’s strategic goals. We make it simple for you to focus on the core facets of your business while we handle the rest.
3 COMMON CHALLENGES
Customer Engagement. One of the most common areas home service businesses are struggling to optimize is to ensure that they are effectively engaging their existing customers to get them back on the schedule for future service. It is paramount that your existing customers are the foundation that you are building your growth upon so that any future new customer acquisition is supplementing your existing base instead of replacing them.
Operations. There is more to customer acquisition and growth than just spending money on marketing- it is crucial that your team has the internal tools and workflows in place to convert those opportunities. From the technical means to ensure that your customers can reach your business to the scripting and process that your team books appointments, a strong operational approach is needed to make sure you are not leaking opportunities.
Marketing. Many home service businesses struggle to acquire new customers and make sure that their schedule is consistently full. From developing a brand to the execution of marketing campaigns, there are only so many hours in the day and it is difficult to ensure that the proper amount of time and resources are being dedicated to driving new customers. It is crucial that your home service business is focusing not only on today, but the future as well.
OAK STREET'S SOLUTION
Oak Street excels on providing home service businesses with customized solutions to achieve their respective growth, retention, and operational efficiency goals. How? By providing expert, hands on, guidance and strategic project level execution. While acting as an extension of your team, we can help knock out those strategic projects, ultimately, improving your bottom line. Our engagements tend to focus on:
To set up a free 20 minute consultation and discuss what a project would look like for your business, please complete the form fill below and our team will reach out to schedule a time that is convenient for you!